Your weight loss journey, continued
Piper is becoming Polly
We're updating our brand name to Polly. Your treatment plan, pricing, medication deliveries, and care experience remain exactly the same.
Same treatments & doctors
No action required
Your weight loss journey, continued
Piper is becoming Polly
We're updating our brand name to Polly. Your treatment plan, pricing, medication deliveries, and care experience remain exactly the same.
Why is Piper becoming Polly
Polly reflects our long-term vision to provide accessible, transparent healthcare across more treatments and services.
While our name is changing, our commitment to your care remains exactly the same.
What stays the same
Same treatments
Your medications and treatment plans remain unchanged
Same doctors
You’ll continue receiving care from the same licensed medical team
Same pricing
Your subscription and pricing stays the same
What is changing
New brand name
Piper is becoming Polly
New visual identity
You’ll start seeing the Polly brand across the website
Expanded future care
Polly supports our long-term healthcare vision
Do I need to do anything?
We’re updating our brand name from Piper to Polly as part of our continued growth and evolution.
The new name better reflects our long-term vision for accessible, transparent healthcare. While our name is changing, our mission, medical team, and treatments remain exactly the same.
No. Your treatment plan will remain exactly the same. You will continue receiving the same medications, treatment protocols, and care from our medical team.
No. You will continue to receive care from the same licensed medical providers you already know. Our clinical standards and medical oversight remain unchanged.
No. Your existing account will continue to work as usual. Your login details, treatment history, prescriptions, and patient information will all remain the same.
No. Your medication deliveries will continue on the same schedule as before. There will be no interruptions to your treatment.
No. Your pricing and subscription remain the same. The rebrand does not affect your plan, pricing, or billing schedule.
No. Your current payment information will continue to work as usual. There is nothing you need to do.
Yes, you’ll begin seeing our new Polly branding across the website and patient experience. However, the products, services, and care you receive remain unchanged.
Polly reflects our commitment to building a modern healthcare experience focused on transparency, accessibility, and long-term patient care. It’s part of our effort to continue improving the experience we provide to our patients.
Piper is transitioning to Polly. Over time, the Piper name will be fully replaced with Polly across our website, communications, and product experience.
No action is required. Your treatment, account, and care will continue normally under the new Polly brand.
If you have any questions about the transition, our support team is here to help. You can contact us at: support@joinpolly.com or through your patient dashboard.